How to locate your device model, serial number, or country of origin?

Modified on Thu, Feb 20 at 6:15 AM

All Lorex cameras and recorders have a model number, serial number and country of origin. Your device model or serial number are needed for specific product support, updating the correct firmware for your device, warranty claim, and warranty registration.

Recorders

Where do I find the serial number and model number?

The serial number and model number of your recorder are generally found together on the rating label on the top or bottom of the device. See below for an example of the rating label sticker:

rating label

If the serial number or model number cannot be found on the bottom of the recorder, you may be able to access them on the recorder's System Information screen.

Where do I find the country of origin?

You can find the country of origin on the rating label on the recorder and on the packaging sticker on the side or bottom of the device packaging. See below for an example of the packaging sticker:

country of origin

Cameras

Where do I find the serial number and model number?

The serial number and model number of the camera are found together on a rating label attached to the bottom or side of the device. See below for an example of the rating label sticker:

serial or model number

Where do I find the country of origin?

You can find the country of origin on the rating label and on the packaging sticker on the side of the device packaging. See below for an example of the packaging sticker:

packaging sticker

IoT Devices

Where do I find the serial number and model number?

The serial number and model number are found together on the rating label attached to the bottom or side of the device. See below for an example of the rating label sticker:

rating label

Where do I find the country of origin?

You can find the country of origin on the rating label, the QR code sticker on the device and on the packaging sticker on the side of the device packaging. See below for an example of the QR code sticker:

QR code

See below for an example of the packaging sticker:

packaging sticker


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Search for more topics

Still have questions?

If you still have questions or couldn’t find what you’re looking for, our support team is here to help—feel free to reach out for further assistance.

Contact Us