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Name
Host
Duration
Description
_fw_crm_v
lorex.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
lorex.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
lorex.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
lorex.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
lorex.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
lorex.freshdesk.com
2 months
Used for user authentication.
wf_order
lorex.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
lorex.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
lorex.freshdesk.com
Session
Denotes which filter is applied for the tickets list.