The W463AQ Series 2K Dual Lens Indoor Pan-Tilt Security Camera can be installed by surface or ceiling mounting.
For additional support, check out the frequently asked questions (FAQs) or the troubleshooting guide.
What's Included
- 2K Dual Lens Indoor Pan-Tilt Camera
- 6.5 ft (2 m) Power Cable
- Power Adapter
- Mounting Bracket
- Anchors & Screws (3×)
- Pre-Installed 32GB SD Card (inclusion varies by model)
Connecting to the Lorex App
- Download the Lorex App from the App Store (iOS) or Google Play (Android). If you already have the app, ensure it’s up to date.
- Sign up a new Lorex account or log in to your existing one.
- Connect the camera to the included 6.5 ft (2 m) power cable and plug it into a nearby outlet.
- In the app, tap the [+] icon to add a new device.
- Tap "Scan QR Code" and scan the device ID on the bottom of the camera.
- Join the camera’s network hotspot.
- Set a device password.
- Select your Wi-Fi network, enter the password, and connect the camera.
- Enable or disable audio recording and thumbnails.
- Choose your installation orientation: Surface Mounting or Ceiling Mounting.
- Name your device.
- Optional: Set up Lorex Cloud Storage. For cloud storage options, visit www.lorex.com/cloud.
Smart Security Lighting Indicators
The Smart Security Lighting indicators on the camera provide information about the current state of the camera, such as whether it is operating:
If your network connection fails, please follow these steps to reset the camera.
Camera Placement Tips
- Identify the area you want to monitor and place the camera close to it.
- Avoid placing the camera behind obstructions like furniture or plants.
- Choose well-lit spots and avoid pointing the camera at direct light sources to prevent glare.
- Position the camera centrally to maximize pan-tilt coverage and preset key views.
- Place the call button within easy reach in common areas.
- Ensure the camera is near a power outlet for easy connection.
Surface Mounting
For surface mounting, simply review the camera placement tips and place the camera on the desired surface.
Ceiling Mounting
- Use the mounting template to mark and drill 5mm diameter holes.
- Insert anchors into the holes for surfaces like drywall, wood, brick, masonry, or concrete.
- Align the flat side of the mounting bracket with the holes and secure the bracket using the provided screws.
- Twist the camera base clockwise onto the mounting bracket.
If you need to rotate the camera's image:
- Open the Lorex App.
- Tap the device settings icon [
] next to the camera.
- Enable or disable Image Rotation.
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