SL301 Series - 2K Wi-Fi Smart Lightbulb Pan-Tilt Camera - Frequently Asked Questions (FAQ)

Modified on Fri, Oct 10 at 6:49 PM

Here are answers to the most common questions about your SL301 Series - 2K Wi-Fi Smart Lightbulb Pan-Tilt Camera - from installation and app features to Wi-Fi, detection, and storage.

For more help, see the Installation Guide, Troubleshooting Guide, or the full Lorex Connect App Guide.

TABLE OF CONTENTS

Setup
App Settings
General

Setup

How do I set up the lightbulb camera?

For complete step-by-step setup instructions, including mounting and connecting to the Lorex Connect app, please refer to the Installation Guide.

What do I need to set up the lightbulb camera?

You’ll need:

A compatible E26 light socket with power turned on.
A smartphone with the Lorex Connect app (iOS or Android).
A 2.4 GHz or 5 GHz Wi-Fi network with at least 10 Mbps upload and download speed.
A microSD card (up to 512 GB, V10 speed, FAT32 format) for local recording.

How does the lightbulb camera connect during setup?

The lightbulb camera uses Bluetooth Low Energy (BLE 5.0) to pair with your phone during setup. Once paired, it connects to your home Wi-Fi network for ongoing use.

Where can I find the Device ID?

You can locate the Device ID in two ways:

On the device itself: Look for the Device ID number printed on it.
In the Lorex Connect app: Go to Home > on the camera's image preview, tap Settings > Settings > Device info > Device ID.

What Wi-Fi bands does the lightbulb camera support?

The lightbulb camera supports dual-band Wi-Fi (2.4 GHz and 5 GHz).

How do I reset the lightbulb camera?

The reset button is just below the camera lens inside the reset/microSD card compartment.

Make sure the lightbulb camera is powered on.
Tilt the lens upward and remove the cover.
Press and hold the reset button until you hear the audio prompt.
Release the button and replace the cover.
The status LED light will fade while resetting. Wait for it to restart.

Note: After resetting, you’ll need to set up the lightbulb camera again in the Lorex Connect app.

How do I remove/insert the microSD card?

Supports up to 512 GB (V10, FAT32). The microSD card slot is just below the camera lens inside the reset/microSD card compartment.

Warning: Removing the card while recording may cause data loss. Always stop recording or power off first.

Power off the lightbulb camera, or stop recording in the app.
Tilt the lightbulb camera lens upward to expose the reset/microSD card cover. Remove the cover.
To remove: Press gently until the card pops out, then pull it out.
To insert: Slide the card (label side down) into the slot until it clicks.
Replace the cover securely.
If prompted, format the microSD.

What do the status LED lights mean?

The Status LED, located next to the camera lens, displays the current state of your smart lightbulb camera, such as power status, network connectivity, or readiness to pair with the app.

Blinking Slowly	The lightbulb camera is on but not yet set up. Open the Lorex Connect app to start setup.
Blinking Slowly (during setup)	The lightbulb camera is trying to connect to Wi-Fi or the Lorex Cloud. Stay close to your router during setup.
Blinking Quickly	The lightbulb camera is connected to Wi-Fi, but there's no internet access. Check your router or modem.
Solid Green	Everything is working! The lightbulb camera is online and ready to use. (You can turn off the Status LED light in the Lorex Connect app if you want).
Fading (resetting)	The lightbulb camera is being reset to factory settings. Keep it powered on until the process finishes.
Fading (updating)	The lightbulb camera is installing a firmware update. Don't unplug or turn it off until the update is complete.

App Settings

Refer to the full App Guide for detailed instructions.

Live View and Playback

How do I view my lightbulb camera?

Open the Lorex Connect app and tapHome .
Tap your lightbulb camera’s image preview to open Live view.

Pan & Tilt Controls

Easily adjust your lightbulb camera’s view to look around the area. You can move the camera or save preset positions for quick access later.

How do I pan & tilt the lightbulb camera in Live view?

From Live view, tap Pan & Tilt.
Tap the on-screen control pad to move the camera left, right, up, or down.
Tap Reset pan & tilt to return the camera to its default position.

How do I save and use presets?

Move the camera to your preferred view.
Tap Save preset and give it a name (for example, “Home”).
Your preset appears under the Presets tab. Tap it anytime to return the camera to that exact view.
To edit or delete presets, tap Edit and choose the preset you want to change. Tap Save.

Note: Presets are great for switching between frequently used angles, like entryways or backyard views.

Preset list example Edit preset example

How do I play back recordings?

From Live view, tap the Playback tab, or tapPlayback from Home.
Select a date from the calendar.
Choose List View or Timeline View, then tap a clip to watch.

Recording

How do I manually record video?

In Live View, tap Record . Tap again to stop.

How do I take a snapshot?

In Live View, tap Snapshot.

How do I use Privacy Mode?

On the camera's image preview or in Live view, tap Privacy Mode. The screen turns black and recording pauses. Tap again to resume.

How do I save a video clip?

In Playback, tap Share and select Save Video.

How do I access my snapshots and recordings?

Go to App settings at the bottom of the app.
Tap Snapshots & Recordings.
Browse saved photos and videos. Tap a file to view, or swipe left to delete it.

Grouping & Shared Users

How do I add my camera to a group?

From your camera’s image preview, tap Settings > Add to group. Enter a Group name, select devices, then tap Save.

How do I edit or remove a group?

Open any grouped camera: Settings > Add to group. Edit the Group name or to remove a group, remove all Devices from it.

From your camera's image preview, tap > Settings > Share device.
Select permissions (Live View is always on; optional: Playback, Talk, Events, PTZ) and tap Next.
Enter the user’s Lorex Connect email, then tap Send > Confirm.

How do I manage shared users?

Go to App settings > Shared users.
Use Shared device to edit permissions or remove users, and Accepted device to accept/remove devices shared with you.

Guide: For screenshots and detailed steps, see Shared Users in the Lorex Connect app.

Detection and Notifications

How do I set up Motion, Person, or Vehicle Detection?

Go to Settings > Detection settings.
Turn on Motion detection, Person detection, or Vehicle detection.
Set Detection sensitivity (Low/Medium/High) and configure Motion zones.
Tap Save.

How do I set Motion Zones?

In Settings > Detection settings > Motion/Person/Vehicle detection, tap Motion zones.
Tap Add to draw a zone. Drag to move; drag points to resize.
Use Delete, Undo, or Full Screen as needed, then tap Save.

How do I set up Sound Detection?

Go to Settings > Detection settings > Sound detection.
Turn it on and adjust the sensitivity slider.
(Optional) Turn on Activate light on sound and Sound detection alerts.
Tap Save.

How do I set alerts?

Go to Settings > Notifications and alerts.
Turn Alerts on and choose alert types (Person, Vehicle, Sound, Device Offline).
Turn on Notification image previews, set an Alert tone, and define a Notification schedule.

How do I view events (alerts)?

Tap Events at the bottom of the app.
Select your camera to see its event list, then tap a thumbnail to play.

Lighting

Do the lights work with motion?

Go to Settings > Light settings > Smart motion activation.
Choose All Motion, Person, or Vehicle.
Adjust Detection sensitivity, Light brightness, Light mode (Solid/Flashing), and Light duration.
Tap Save.

Can I adjust the light brightness?

Yes. In Light settings, use the Brightness slider.

To change color tone, use the Light temperature slider (warm to cool white).

Can I set Auto-Lighting?

In Light settings, tap Configure auto-lighting schedule.
Tap + Add a schedule, set From/Until times and days, then tap Save.

Can I schedule the lights to turn on or off automatically?

Go to Settings > Light settings > Light schedule.
Tap + Add a schedule, choose an Action (Turn on/Turn off), set Fade duration, select Time or Sunrise/Sunset, pick days, then tap Save.

How do I use Vacation Mode?

Go to Settings > Light settings > Vacation mode.
Tap Set up now and turn Vacation mode on.
Select a Date range and add schedules to run while away.
Tap Save.

Note: When enabled, all other light schedules are temporarily disabled until Vacation Mode ends.

How do I turn off the status LED?

Go to Settings > Light settings > Status LED light and turn it off.

Audio and Siren

How do I turn on 2-Way Talk?

In Live view, tap Talk and speak. Release to stop.

How do I adjust audio?

Go to Settings > Audio settings.
Adjust Speaker volume, Microphone sensitivity, or turn Audio recording on/off.

How do I control the siren?

In Live view, tap Siren. To change Siren volume and Siren tone, go to Settings > Siren settings.

Storage

Where are my recordings stored?

Device Storage (microSD): Records locally and overwrites oldest files when full.

How do I check or format storage?

Go to Settings > Storage.
View available space or tap Format storage to erase all recordings.

Device and Account Management

How do I reset my Lorex Connect app password?

On the Log In screen, tap Forgot Password.
Enter the email for your Lorex Connect account and follow the prompts.
Check your email for the 6-digit code and set a new password.

If you don’t see the email, check spam/junk and make sure you used the exact email on your Lorex Connect account.

How do I change my Lorex Connect App account password?

Go to App Settings > Account Settings > Privacy & Security > Update Password.
Enter your current password, create a new one, and confirm with the 6-digit code sent to your email.

How do I change my device name?

Go to Settings > Device info > Device name.
Enter a new name (e.g., “Front Porch Lightbulb”) and tap Save.

How do I log out of the Lorex Connect app?

Go to App settings, scroll down, and tap Log Out.

How do I remove the device from my account?

Go to Settings > Device info > Remove device.
Confirm to unlink the camera.

Note: Removing the device also performs a factory reset.

How do I delete my Lorex Connect account?

Go to App Settings > Account Settings > Privacy & Security.
Tap Delete Account and follow the prompts.

Warning: Deleting your account is permanent and removes access to all devices.

General

What are the different components of the lightbulb camera?

E26 Compatible Socket
LED Lightbulb
Status LED Light
Camera Lens
4x Infrared (IR) Lights
Microphone
Speaker
MicroSD Card Slot
Reset Button

What video resolution does the lightbulb camera record in?

The lightbulb camera records in 2K (2560 × 1440, 4 MP) at up to 15 fps. Lower resolutions (1920 x 1080) are also supported.

What is the field of view of the lightbulb camera?

The fixed 3.6 mm lens provides a 78.4° horizontal, 44.1° vertical, and 89° diagonal field of view.

Does the lightbulb camera support pan and tilt?

Yes. The camera head can pan up to 355° and tilt up to 90°, allowing wide coverage.

What kind of lighting does the lightbulb camera provide?

The built-in light delivers up to 800 lumens brightness, with adjustable color temperature from 3000K (warm white) to 6000K (cool white). You can control it manually, schedule it, or set it to activate by motion, person, or vehicle detection

How far can the lightbulb camera detect motion?

Person detection: up to 65 ft (20 m)
Vehicle detection: up to 98 ft (30 m)
Night vision range: up to 26 ft (8 m)

Does the lightbulb camera support 2-way talk?

Yes. The camera has a built-in microphone and speaker for full-duplex 2-way talk, plus an 85 dB siren for deterrence.

Does it support Alexa or Google?

No, it doesn't support it.

How much storage does the lightbulb camera support?

You can store recordings locally with a microSD card up to 512 GB (V10 speed, FAT32).

What is the operating and storing temperature range?

The lightbulb camera is rated for -4°F to 122°F (-20°C to 50°C) with up to 95% relative humidity.

What are the dimensions of the lightbulb camera?

The SL301 lightbulb camera is designed to fit into a standard E26 light socket. Here are its exact measurements:

Product Dimensions (W × D × H): 7.19 × 3.15 × 2.58 in (182.6 × 80 × 65.6 mm)
LED Body Height: 4.73 in (120.14 mm)
Camera Head Diameter: 3.15 in (80 mm)

Where can I find the full product specifications for the SL301?

For a complete list of technical specifications, including resolution, field of view, night vision range, and supported storage, visit the SL301 Product Support Page and open the Product Specifications under the downloads section.