FL301 Series - 2K Floodlight Wi-Fi Security Camera - Frequently Asked Questions (FAQs)

Modified on Fri, Oct 10 at 5:55 PM

Here are answers to the most common questions about your FL301 Series - 2K Floodlight Wi-Fi Security Camera — from installation and app features to Wi-Fi, detection, and storage.

For additional support, check out the Installation Guide, the Lorex Connect App Guide, or the Troubleshooting Guide.

TABLE OF CONTENTS

Installation and Setup
App Usage
General Questions

Installation and Setup

How do I set up the floodlight camera?

For complete step-by-step setup instructions, including mounting and connecting to the Lorex Connect app, please refer to the Installation Guide.

Where can I find the Device ID?

You can locate the Device ID in two ways:

On the device itself: Look for the label on the back of the device beside “DEVICE ID:”.
In the Lorex Connect app:Home > Settings > Device info > Device ID.

How do I connect or change Wi-Fi?

Open the app: Home > Settings > Device info > Wi-Fi network.
Select your Wi-Fi, enter the password, and tap Continue.
- The floodlight camera connects only to 2.4 GHz Wi-Fi networks.

What do the status LED lights mean?

Solid Red	Camera is on but not connected yet.
Solid Red (resetting)	Factory reset in progress.
Flashing Green	Ready to set up or connecting.
Flashing Red	Connected to Wi-Fi but not the internet.
Solid Green	Working normally.
Flashing Red & Green	Firmware update in progress.

How do I reset the floodlight camera?

Press and hold the reset button until you hear the audio prompt and the LED turns red.
Release the button and wait for it to restart.

Note: You’ll need to set it up again after resetting.

How do I remove/insert the MicroSD card?

Depending on your package, a MicroSD card may or may not be included. Supports up to 256 GB.

Warning: Always stop recording or power off before removing the card.

Remove the two screws on the compartment cover at the bottom.
To remove: Press and release to eject.
To insert: Slide it in until it clicks.
Replace the cover and tighten screws.
if prompted, format microSD card.

What MicroSD card is supported?

Up to 256 GB (V10, FAT32). To format the microSD card, go to Settings > Storage > Format storage.

How do I rear-route the cable behind the wall?

If you prefer to hide the power cable behind the wall, you can neatly rear-route it through the mounting surface using the cable notch on the mounting plate.

When marking your installation spot, drill a centered pass-through hole behind the mounting plate for the cable.
On the back of the mounting plate, align the adhesive mounting pad so that the pad’s opening matches the cable notch.
Feed the camera’s power cable through the notch and out the hole on the mounting plate.
Secure the mounting plate to the wall using the provided screws.

Tip: Rear-routing provides a cleaner look by hiding the power cable and adapter, but make sure the cable path is clear and accessible before drilling.