-
LNZ81P25, PTZ Series, P25 - 4K IP Wired Camera with 25x Zoom and IK10 Vandal-Proof Rating: Setting Presets
-
N883, N884 Series: Using Auto Tracking
-
W452AS Series - 2K Wired Floodlight: Using Smart Security Lighting
-
Color Night Vision Booster
-
LNZ81P25, PTZ Series, P25 - 4K IP Wired Camera with 25x Zoom and IK10 Vandal-Proof Rating: Controlling Your Camera
-
ACSOL3 Series - Solar Panel for Battery-Operated Cameras: Installation Guide
-
ACCHM2 Series - Wi-Fi Chimebox: Installation
-
B463AJ - 2K Battery Video Doorbell: Installation
-
AJLP-1W Series - Plastic Junction Box - Installation Guide
-
AWDGL-1 - No-drill Mount Kit for Video Doorbell B463AJD Series: Installation
-
ACCHM1 Series - Wi-Fi Chimebox: Installation
-
AP5V2000W-U Power Adapter: Installation Guide
-
Connecting the Weather-resistant Cap
-
Cables: Digital IP vs Analog MPX extension cable setup
-
AJLZ Series - Junction Box for PTZ Cameras: Installation Guide
-
N910, E910 Series: Using Your Camera's Warning Lights
-
W891UA Series - 4K Dual-Lens Wi-Fi Security Camera: Smart Security Lighting
-
Cables: Understanding Cable Ratings
-
E871AB, Halo Series, H20 - 4K Dual-Lens IP Wired Security Camera: Smart Security Lighting
-
AEX16 Series - 16-Port PoE Switch: Installation Guide
-
AX8 Series: 8-Port PoE Switch: Installation Guide
-
N910, E910 Series: Using Your Camera's Siren
-
N910, E910 Series: Using Your Camera's Smart Security Lighting
Cookie Preferences Manager
Your Privacy
We use cookies to give you a better experience in Lorex Support - Official Lorex Help Portal
You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings in our cookie banner to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For more details, check out our Privacy Policy link below.
View Privacy PolicyStrictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems, but do not store any person information. They are usually set in response to your actions that triggers a request for services, such as setting your privacy preferences, logging in or filling forms. You can change your browser settings to alert you about these cookies, but some parts of the Website may not work.
View Cookies
Name
Host
Duration
Description
_fw_crm_v
lorex.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
lorex.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
lorex.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
lorex.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
lorex.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
lorex.freshdesk.com
2 months
Used for user authentication.
wf_order
lorex.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
lorex.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
lorex.freshdesk.com
Session
Denotes which filter is applied for the tickets list.